• Fee: Free Practice Tests (based on CPACC Guide https://www.accessibilityassociation.org/ )
  • Passing score: 95%
  • Time limit: 35 minutes
  • Number of questions: 44
  • Format: Multiple Choice, Multi Answer and True/False
  • Difficulty: Advance
Created on

6.6. Integrating ICT Accessibility Across the Organization

6.6.2. W3C Web Accessibility Initiative Recommendations
6.6.3. European Agency for Special Needs & Inclusive Education Guidelines
6.6.4. The Capability Maturity Model for Software, Adapted
6.6.5. Business Disability Forum’s Accessibility Maturity Model
6.6.6. The Importance of Management Champions .
6.6.7. Evaluating for Accessibility

1 / 44

Recruiting People with Digital Accessibility Skills:
Carefully defined the specific skills candidates must have. Depending on the position, skill may include:
A) Design using CSS, HTML, and JavaScript
B) Development using frameworks and libraries
C) Accessibility testing using evaluation tools, keyboard testing
D) Ability to use and test with screen reader software
E) Ability to create, test and remediate digital files such as documents and presentations
F) Knowledge of standards such as WCAG 2.1 and PDF / UA

2 / 44

The organization sets quantitative quality goals for products and processes. Processes include well-defined and consistent measurements. This is part of the ______________.

3 / 44

Align accessibility with existing organizational approaches; develop and communicate clear, measurable objectives; and engage stakeholders to secure understanding and broad support throughout the organization, is the process of :

4 / 44

Standard processes for developing and maintaining ICT accessibility across the organization are documented, and these processes are integrated into a
coherent whole. This is part of the _____________ process.

5 / 44

European Agency for Special Needs & Inclusive Education Guidelines recommendations

  1. Include an accessibility statement in the organization’s long-term strategy
  2. Develop a strategy or plan for implementing accessible information
  3. Make someone responsible for implementing the information accessibility plan and provide them with the required resources.
  4. Plan an incremental implementation – be ambitious and modest at the same time.
  5. Embed accessibility into your information production and dissemination processes.
  6. Provide information, education and training on accessibility for all staff.
  7. When outsourcing information production, make sure accessibility requirements are addressed and undergo a quality check.

6 / 44

Policies are in place for managing projects and procedures for ICT accessibility. Processes can be characterized as:
A) Practiced
B) Documented
C) Enforced
D) Trained
E) Measured
F) Able to improve

7 / 44

Establishment of organizational policies and senior management sponsorship is part of what key practices:

8 / 44

Managed. Process monitored and improved, business as usual is _____________ Accessibility Maturity Model.

9 / 44

The following recommendations are compiled from recommendations by the W3C and other organizations:
A ) Ensure the product or service is fit for purpose. Design for usability by people with disabilities. Consider a “born accessible” approach to design.
B) Create reusable design and code libraries that help developers code for accessibility.
C) Use quality assurance tools, methods, and protocols including accessibility evaluation tools. Human evaluation is critical to ensuring the product or service created is accessible.
D) Perform formative, summative, and continuous evaluations. Test throughout the project lifecycle and any time new content is added or code is updated.
E) Include people with disabilities in evaluations.
F) If there are gaps in your organization’s capabilities, use outside expert analysis and consultation until you build up in-house expertise.

10 / 44

Establishment of plans and procedures, performing and tracking work, taking corrective action as needed. This maturity level is achieved by commitment of which key practices:

11 / 44

Regular reviews of content, organizational processes, and resources will help ensure that accessibility remains a low priority and issues are identified.

12 / 44

Developing a management reporting process will help ensure that it is clear where activity is required for follow-up work.
• Monitor websites
• Engage with stakeholders
• Track standards and legislation
• Adapt to new technologies
• Incorporate user feedback

13 / 44

In addition to the Accessible Technology Charter, the Technology Taskforce developed the Accessibility Maturity Model to track progress against the Charter’s ten points.

14 / 44

__________ within the organizations become advocates during the accessibility adoption plan, by building engaging their teams, building awareness and skills, and evangelizing accessibility.

15 / 44

The __________________________, covers products and services identified as most important for people with disabilities provides common rules, including a comprehensive set of minimum requirements for all private businesses including manufacturers, representatives, importers and distributors (except microenterprises) to make a range of products and services accessible for persons with disabilities

16 / 44

European Agency for Special Needs & Inclusive Education Policy Guidelines are:
• Develop a long-term strategy that recognizes all aspects of disability.
• Publish an accessibility statement that includes a commitment to make your services and information accessible.
• Develop a procurement policy that covers accessibility compliance for products and services, including those for information production and dissemination.

17 / 44

Processes are used, and changed as appropriate, to help the and staff perform more effectively. This is part of the __________ process.

18 / 44

Best practice. Innovate, improve, and share is ____________ Accessibility Maturity Model.

19 / 44

Recruiting and Including People with Disabilities:
A) Include your organization’s disability inclusion statement in job postings and on the recruitment pages of your website.
B) Posting job openings on disability-focused job boards.
C) Ensure your organization’s recruitment website and all postings are accessible.
D) Promote your organization at disability-focused job fairs.
E) Ensure your facilities are accessible to applicants and employees, and that you provide reasonable accommodations including assistive technologies.
F) Educate all employees, especially managers, on working with employees with disabilities.
G) Ensure hiring and supervising managers understand their obligations for accesibility and the organizational benefits that an employee with disabilities brings to the workplace.

20 / 44

The World Wide Web Consortium’s Web Accessibility Initiative provides detailed recommendations for planning, implementing, and sustaining an organizational ICT accessibility program.

21 / 44

European Agency for Special Needs & Inclusive Education Guidelines for Practice:
Conduct a pilot of the Guidelines.
• Provide awareness training for all staff and how accessibility applies to information.
• Provide training for content specialists on tools to make information accessible.
• Produce style guides and templates.
• Update work processes to embed information accessibility.
• Create information using the style guides and templates.
• Give external providers the Guidelines and requirements for compliance.
• Conduct accessibility testing before releasing any services or publishing any information.

22 / 44

To be successful within an organization, ICT accessibility must be approached strategically and programmatically, and implemented as an integral and ongoing activity. It must be _______________.

23 / 44

The entire organization is focused on continuous process improvement. The organization identifies weaknesses and strengthens the process proactively, with the goal of preventing the occurrence of defects. Innovations that exploit best practices are identified and transferred throughout the organization. This is the ____________ process.

24 / 44

We will appoint an Executive Level Technology Champion who will report to the board, raise awareness of the benefits of this agenda and ensure that we achieve continuous improvement in this area. This is part of the Accessible Technology Charter 10 commitment.

25 / 44

Standard processes for developing and maintaining ICT accessibility across the organization are documented, and these processes are integrated into a
coherent whole. Processes are used, and changed as appropriate, to help the and staff perform more effectively. This is part of the __________ process.

26 / 44


European Agency for Special Needs & Inclusive Education Guidelines for Plan:
• Develop an information accessibility plan that is detailed and ambitious, but realistic and covers small steps.
• Ensure the person or team responsible for the plan has authority and resources.

27 / 44

The organization typically does not provide a stable environment for developing and maintaining accessible products, service, and information. This is part of the ____________ process.

28 / 44

Keeping momentum will not helps with the accessibility maintenance for completed projects and builds on completed work for new projects.

29 / 44

Informal. No documentation or process in place is part of the ______________ Accessibility Maturity Model.

30 / 44

Which Act allows for NGOs, the responsible national authority or other bodies to go to court on behalf of an individual under national law.

31 / 44

Procurement Processes:
Best practices for procuring accessible products and services include:
A) Verifying product accessibility claims.
B) Verifying a vendor’s accessibility expertise and capacity.
C) Requiring product accessibility in contractual agreements.
D) Periodically reviewing a vendor’s product accessibility roadmap for adherence.
E) Leveraging the organization’s procurement policies and requirements to influence vendors.

32 / 44

Repeatable. Process established and actioned consistently.

33 / 44

Careful planning is critical to effective implementation of any accessibility effort. It ensures a clear assessment of the required work, distribution of tasks, and continual follow-up on progress.
• Create an accessibility policy
• Assign responsibilities
• Determine budget and resources
• Review environment
• Review websites
• Establish a monitoring framework
• Engage with stakeholders
• Implement

34 / 44

Defined. Documented but not actioned, or completed once is ___________ Accessibility Maturity Model.

35 / 44

  • We will ensure that colleagues are aware of how technology can liberate the contribution of everyone, as colleagues and customers.
  • We will routinely consult with disabled colleagues, customers and experts to ensure that we understand the impact of our technology on talent management, colleague productivity and our diverse customer base.
  • We will enable built in accessibility to allow reasonable personalisation of technology by our colleagues and customers.

This is part of the Accessible Technology Charter 10 commitment.

36 / 44

The Capability Maturity Model, developed by Carnegie Mellon University, is an IT process improvement model that was initially designed for software development. What are the Maturity Levels:
A) Initial
B) Policies
C) Defined
D) Managed
E) Optimizing

37 / 44

Communication Management Strategies:
Marketing or external, as well as internal communications must be thoughtfully created to ensure that they are accessible and inclusive. Your organization should:
A) Publish accessibility standards for communications.
B) Provide training to communicators on using people first and plain language.
C) Ensure the accessibility of any documents published.
D) Ensure the accessibility of websites and all the media types it contains or references.
E) Caption and describe videos and other time-based communications.
F) Understand and design for how people use assistive technologies.
G)  Capitalize on the increased understanding, influence, market, and reputational potential that accessible communications provide.

38 / 44

The following are the tasks in which the help is provided by______________.

  1. Build a vision and align implementation strategies
  2. Sustain ongoing commitment and collaboration
  3. Support the programmatic integration of accessibility throughout organization process, make clear the distinction between it and discreet accessibility projects.
  4. Lead the adoption of an accessibility maturity model

39 / 44

The W3C recommends evaluating ________________ the design and development process. It is easier and less costly to find and address accessibility issues early.

40 / 44

It also presents example maturity models, which provide methods for defining, managing, and measuring an organization’s performance in meeting ICT accessibility best practices.

41 / 44

Capability is ad hoc and unpredictable. The organization typically does not provide a stable environment for developing and maintaining accessible products, service, and information.

42 / 44

Business Disability Forum’s Technology Taskforce developed the Accessibility Maturity Model as a self-assessment tool to help organizations benchmark their progress in all aspects of accessibility.

43 / 44

  • We will embed and promote a workplace adjustment process, that provides usable technology solutions for disabled colleagues, within a reasonable timeframe.
  • We will give our relevant teams the accessibility know-how needed to deliver effective business processes and adjustments for disabled colleagues and customers.
  • We will establish our performance baseline using the Accessibility Maturity Model.
  • We will consistently go beyond minimum compliance to bring greater benefits to our business and share best practices with others.
  • We will promote a development lifecycle for our technology solutions that is based on inclusive design from definition to delivery, to minimise the cost and reputational risk triggered by retrofitting products and systems.
  • We will include accessibility as a key requirement within our procurement process and build relationships with supply partners to develop and deliver accessible products and services.
  • We will continuously improve accessibility within our organisation, document what works and share our learning with the Technology Taskforce

These are part of the 10 commitment of the Accessible Technology Charter.

44 / 44

Legal and Public recommendations:

A) Identify and become familiar with the relevant international, regional, national, and local laws and standards.
B) Assess your organization’s legal liability.
C) Ensure the organization has created and is following an ICT accessibility plan.
D)  Ensure the ICT accessibility plan includes documenting how products and services meet accessibility standards.
E) Capitalize on the positive public relations that accessibility brings your organization.

Your score is

The average score is 0%